40UserGuide - page 16 of 61

providing print capabilities for a large number of file types without installing native

file viewers for every file type. QuickView handles over 200 file types. Additionally,

QuickView can provide extremely fast printing for these file types - usually up to ten

times quicker than native viewing applications, which will significantly reduce the

load on your server. To specify that a specific file format should be printed used

QuickView Plus, simply select “QuickView Plus” in the File Type Manager.

Why Documents Fail to Publish or Print

When documents fail to publish or print, an error or informational message will be

added to the Sites Log. To view the Log, select the Site from the Publishing Status

list in Purepage Today or click on "View Site Log" from the Action pane when the

Site is selected in the Tree.

When a file fails to publish you need to determine whether it is a printing issue or a

rendering issue. Reasons a file may fail to render into HTML are discussed in chapter

8 called “Trouble Shooting and Logging”. Some common reasons that a file may fail

to print are discussed below:

No file type configured - each file type that Purepage Server is to to print and publish

must be listed in the File Types Manager. Please see the File Types Manager section

for more details.

No application installed or corrupt installation - an application that can print the

specified file type must be installed. This can either be the native application (such as

Microsoft Word for Word documents) or a third party application capable of printing

TIP: If you want to preserve hyperlinks and other advanced features of your Microsoft Word

documents, we recommend you also install Microsoft Office and use it to print all Office

documents.

IMPORTANT: When using QuickView Plus, the system default printer must be set to the

Purepage printer.

QuickView Plus

Instructing Purepage

that all Lotus

WordPro documents

should be printed

using QuickView

Plus.